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Sep. 7th, 2010 | 12:24 pm
mood: busybusy

Concerning the new hotel that Eurofurence was held at this year — some people expressed concern about what the hotel's staff and management thought. It was already mentioned at the con that it all wasn't really different from our first year at the Ringberg, and that it was the same when FC moved to a new hotel; that said, here's the real deal, straight from the horse's (i.e., cheetah_spotty's) mouth:

Das Hotelpersonal und das Management ist übrigens superglücklich mit uns ... und man freut sich darauf, daß wir nächses Jahr wiederkommen.

So there you have it!

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Comments {13}

Moth

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from: moth_wingthane
date: Sep. 7th, 2010 10:27 am (UTC)
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\o/

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Schneelocke

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from: schnee
date: Sep. 7th, 2010 10:31 am (UTC)
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\o/

(And seriously, it's amazing how much some people complain about the smallest things, and also about things that have been brought up countless times before. :P I guess I shouldn't read random forum threads... at least not in detail.)

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Moth

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from: moth_wingthane
date: Sep. 7th, 2010 10:52 am (UTC)
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Oh yes indeed. I see that on forums a lot. What was the "moan du jour" in this case?

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Schneelocke

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from: schnee
date: Sep. 7th, 2010 02:38 pm (UTC)
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Oh, various things. Overly high prices for food and drinks[1], unfriendly staff (not something *I* noticed), ugly hotel (huh?), a dealers' den that was too small (although it was three times as large as last year!), high(er) con fees[2], supersponsor perks being unfair to others[3], and so on. I think my favorite was "the con is becoming too American", as well as "the con is becoming too large".

1. These prices are managed by the hotel chain's management, BTW; individual hotels cannot change them without permission. They DID have two "specials" at the cocktail bar for a lower price, which was already quite a concession from what I've gathered, and chances are that they may be able (allowed) to adjust further next year.

2. One might add that the "basic" con fee wasn't very high, and you were free to book a room elsewhere instead of staying at the Maritim — I know people who did just that.

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Schneelocke

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from: schnee
date: Sep. 10th, 2010 11:21 am (UTC)
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OK, I know I already replied to this, but I've just been reading some more, and people are really complaining about the most ridiculous things, including:

  • The main stage area was too big (nevermind that up until now, it was always too small!)
  • Tap water wasn't free at the hotel's restaurants and bar
  • Toilet paper wasn't soft enough
  • The hotel put little packets of nuts on guests' pillows, but somebody might be allergic to nuts
  • There shouldn't be a "guide to safer sex" flyer included with the conbook etc. since hotel staff might be shocked that there's sex at a con of a thousand people!

And of course, my favorite: one of the staff members has a child who came along for the convention. Normally, minors aren't allowed, for liability reasons (if anything happened, the parents could sue EF afterwards, even if the child was at fault and EF didn't have anything to do with it), but since he was a staffer, an exception was made by the board of directors, and the kid was always watched by at least one parent (both attended the con). You wouldn't believe the sheer amount of pissing and moaning this has led to, though, including quite a bit of concern trolling — for example, that the kid might see the "guide to safer sex" (even though it wasn't in HER conbook), or the following, which is so mind-bogglingly stupid that I'm not even gonna attempt to paraphrase it:

[...] from a psychological standpoint:

How would an undeveloped / inexperienced mind be effected [sic] by all the visual queues that child perceives at an event like this. At it's [sic] basic core, it's a Costume Party. Drinking and dressing up, and I'm sure there was more than one occasion of physical contact that would not be considered "PG". We were all children, and though we do not remember many specific experiences, our emotional connection to those experiences do stay with us. Children are like little vacuums, everything they hear, see, touch, taste, smell effects changes them as a person many years after.

So forget worrying about lawsuits if something happened to them during the con, what about our morals behind not subjecting them to this type of environment?

And of course, it didn't stop there... the guy who posted this then, when it was pointed out that Fairlight had done a lot of work at the con for many years, went on to say that "saving lifes for 25 years doesn't mean it's OK to murder someone", and ultimately announced his intention to not come to EF again.

...and all because a staff member was granted an exception from the "no minors" rule. The mind boggles, indeed.



Edited at 2010-09-10 11:22 am (UTC)

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Moth

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from: moth_wingthane
date: Sep. 10th, 2010 11:37 am (UTC)
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The sad fact is that you could have put all these people in a palace and had them treated like royalty, for free, and they would still find something to bitch about.

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Schneelocke

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from: schnee
date: Sep. 10th, 2010 11:46 am (UTC)
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Aye, indeed.

To be fair, of course, this is a small minority — a vocal one, but a minority nonetheless.

(The last guy mentioned, BTW, also appears to be unhappy with the fact that the thread was locked temporarily to give him some time to cool down, so he took it to the eurofurence community on LJ instead. *headshakes* I know how he's probably feeling, but I think it'd really behoove him to calm down, and try to be part of the solution rather than the problem, as it were. I really wish that people were more constructive and goal-oriented in their attempts to provide feedback, even feedback like this: the purpose, after all, is not to have everyone see you on your soapbox; your feedback is a tool, a means toward an end, not an end in itself. People just get far too emotionally attached to "their" feedback, their requests, their suggestions — their bugs, if you will. A more detached approach that keeps in mind that the goal is to improve the convention – or, more precisely, to HELP the STAFF improve the convention – is really sorely needed.

(And I'm sorry for getting on a soapbox there myself, but... urgh. People!)

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Natasha Softpaw

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from: natashasoftpaw
date: Sep. 7th, 2010 01:38 pm (UTC)
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Care to translate, for those of us who can't even pronounce German words, let alone understand them? :-)

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Schneelocke

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from: schnee
date: Sep. 7th, 2010 02:33 pm (UTC)
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Sure. :)

"The hotel staff and management are delighted with us, BTW... and they look forward to us coming back next year."

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Natasha Softpaw

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from: natashasoftpaw
date: Sep. 7th, 2010 02:45 pm (UTC)
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Thanks :-)

And, yay! Glad to hear it, maybe someday I'll actually be able to make it there :-)

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Schneelocke

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from: schnee
date: Sep. 7th, 2010 02:49 pm (UTC)
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You're welcome. :)

And I hope you do! It's always great, and I'm sure you'd love it.

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moonhare

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from: bunny_plush
date: Sep. 7th, 2010 10:19 pm (UTC)
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Your translation is quite nice. Not having been to a confurence I can only say that it's always a good reflection on both sides when you're welcomed back.

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Schneelocke

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from: schnee
date: Sep. 7th, 2010 10:26 pm (UTC)
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Aye, indeed.

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